Rajasthan Marwad Tour

Flight Reservations

You will receive an SMS and email on confirmation of your booking with Bookngo.in.There is no need to confirm your reservation. If you need any information, you can login to My Bookings or call our customer service team at the call center number mentioned above.

It is not necessary to confirm reservations for domestic flights. This facility is available only for frequent fliers and business class passengers, otherwise you can request for seats at the check-in counter.

Each airline has different cancellation charges. They are mentioned on the booking page at the time of making reservation. Check the Fare Rules for the booking to get complete information about the airline's cancellation policy.

Offline Cancellation

You can cancel flight bookings by calling our cancellations made via the  standard cancellation charges of Rs. 500 will apply over and above the airlines own cancellation charges.

 

 

Terms and Conditions -India & World Tours

Dear Guest,

We make every effort to provide you with the best services in a pleasant and friendly atmosphere at all times. We strive for your complete satisfaction to provide a safe and secure journey without any misunderstandings between the tour escorts, the company and you at any time. The 'Terms and Conditions' given below, on our website, the tour registration form and any other printed material and brochures, together with 'How to book your tour' section from the World Showcase form the basis of our contract with you. You are required to read, understand and accept all the terms and conditions, before you have registered yourself/family/friend for any of our tour.

Nisarga Tours

Brochure Accuracy     

This brochure along with tour tariff is published in November 2011. All previous brochures, letters and any other modes of circulation stand cancelled with immediate effect. Every effort is made to ensure brochure accuracy at the time of publication, based on the available information. Yet errors and omissions may creep in. The maps used in this World Showcase / any brochure are for reference only and are not to scale. We reserve the right to change any brochure information before or after a tour is booked, due to any events beyond our control. Tour itinerary, tour price, departure date and hotels are subject to change. If we are aware of these changes sufficiently beforehand, we will inform you in advance. Otherwise, our tour escort or local representative will inform you of the changes on tour.

Definition

Passenger(s)/You/Guest/client" means the person/persons in whose name/on whose behalf booking or registration is made. Company Nisarga Tours Brochure" means World Showcase. Both these terms can be used interchangeably. Independent contractor" means any hotelier/hotel owner, owner of any airlines or shipping company or Bus supplier or Railway or Ferry Boat/ Cruise/Coach owner/operator or any other person or organization who has been selected by the company to render services to the Passenger(s).

Jurisdiction

All disputes pertaining to the tour and travel, travel related services conducted by the Company and any claim arising there-under shall be subjected to Pune jurisdiction only.

Scope of Activity

We are basically travel and holiday organizers only. We do not control or operate any airline or any other mode of transport like shipping, railway, motor, buses, coaches, etc. or any hotel or restaurant, other facility or services mentioned in this brochure. We also do not own or control any Hotel, Restaurant, Transport or other facility or the services mentioned in this brochure. We take utmost care in selecting all the ingredients for making your holiday a comfortable one. We only select but do not have any control in running them. Thus, we are not responsible for any injury, loss, personal harm, death or damage that may be caused to any person or property which may be caused by the act or default of the management or employees of any independent contractor and arising outside our normal selection and inspection process.

It is imperative that all the passengers who are joining any of our tours, shall abide by and strictly comply and observe all the terms and conditions laid down herein.

Meals

There is a pre-set menu for meals as per the tour program. Packed meals would be served at some places. The types of meals are clearly indicated in the brochure. Unlike an airline, we cannot process a special meal, nor can we guarantee a special diet for any particular guest, except to the extent mentioned in the brochure and preferred by you. We, however, reserve the right to change the meal arrangements if circumstances make it necessary for us to do so. In the event of the tour participant missing any meal due to any reason, no claim can be made by the participant thereafter, for the meal he/she has missed and not utilized.

Hotels/Room

Since most of the time, you will be out for sightseeing; we have taken care to select hotels, which are Comfortable for you. Most of the rooms have a private bath or shower and they shall be located in the center of the city or away from the center of the city. Air-conditioning, central heating and other facilities are solely at the hotelier's discretion, depending upon factors such as weather conditions, local systems, tour type, etc. Accommodation is generally provided on Twin sharing bases. Triple rooms are not larger than twin rooms and the third bed is often a roll-away mattress put in a twin bedded room.

Single person will have to pay single occupancy charges. If single person seeks for a partner and the partner is available, twin sharing charges will be applicable. In case any of the partners gets cancelled the other person will have to pay single occupancy charges.

Single person not willing to pay single occupancy charges will have to share a room with two or three co passengers, subject to availability or else has to wait till the willing person books the tour. For all tours, accommodations in the hotels are made in standard rooms only (as per the tour itinerary).

Guests will have to abide by the check-in and check-out time of the respective hotels. For Indian tours, the check-in time is 12 noon and check-out time is 10 a.m. For World tours, the check-in time for the hotels is 3 p.m. and check-out time for the hotel is at 12 noon. Early arrivals and late departures should be adjusted by the guests themselves as per the respective check-in and check-out timings for which additional cost may be applicable.

All baggage and personal effects shall be at all times and in all circumstances, the responsibility of passengers. Master will not be responsible or liable for any loss of such baggage and personal effects during the tour.

Laundry, telephone, mini bar, alcohol, beverages and food not on the menu, optional excursions, excess baggage fees, shopping, paid toilet, are all items of a personal nature. These additional items will be charged separately to the Guest before leaving the hotel, ship/cruise or restaurant by the concerned authority. Such charges for additional items are payable by passengers alone and the Company will not be liable for the same.

World Tours Coaches / Buses

Our seat numbers are allotted on the booking priority basis. Seat nos. 1,2,3,4 in each bus/coach are reserved for the Tour Escort/Guides. There is a strict no smoking, alcohol and eating policy in the buses. If passengers are carrying any high value items on the coach, Company advise you not to leave them behind when you leave the coach. All baggage and personal effects are at all times and in all circumstances your responsibility. We will not be responsible or liable in case of loss of any items from the coach. Baggage insurance is recommended. Any damages caused by you to the coach during the travel shall be payable by you and the company will not be liable for the same.

Indian Tours Coaches / Buses

We use air-conditioned/air-cooled Non-AC coaches, mini coaches, jeeps or taxies depending on the type of the tour, itinerary and passenger strength

World Tours

We use air-conditioned/air-cool luxury coaches. The coaches may be equipped with an emergency washroom, however this facility is not to be used in lieu of the rest rooms at our frequent comfort stops/incase to use this facility, you need to pay tips to the driver directly. For Kenya we use Non-AC Combi.

Indian Tours

We use air-conditioned/air-cool or Non-AC coaches, mini coaches, jeep or taxies depending on the type of the tour, itinerary and passenger strength.

Premium Seats

For selected World and Indian tours, seat number 3 and 4 are reserved as premium seats and can be booked by the guests at an additional cost. For Nainital, Mussorrie and Chardham tours, seat number 1 and 2 are reserved as premium seats. Premium seats cannot be availed if the tour is full.

Itinerary Changes and unavailability of Sights

We may often operate more than one coach per departure date. For the comfort and convenience of the guests, we may sometimes we change the direction, or slightly amend the itinerary, including the flight/train/coach routing. The said changes shall be intimated to you, prior to the start of the tour or on tour. In the event that a passenger/joining passenger misses out on any part of the sightseeing tour or any such tour due to delay on his part, he will not be entitled to claim refund for the same. During local or national holidays certain facilities such as museums and restaurants, sightseeing tours and shopping may be limited or not available for which there shall be no complaints and/or claiming of refunds.

All itineraries are well planned. Airline companies may change their flight schedule depending on varying economic conditions and demand. Such changes in the airline schedules may indirectly impact our tour itineraries, accordingly the company reserves right to change its schedule due to circumstances beyond its control. Such changes shall also cause variation by way of alterations / additions in the tour program.

Payments

The registration amount paid at the time of booking is a non-refundable and interest free amount. All the payments shall be paid in accordance with the procedure laid down in the brochure under the heading "How to book your Tour" in the World Showcase. If guests fail to pay the final payment as per the instructions in the World Showcase, we reserve the right to cancel the reservation. In the case of billing errors, we reserve the right to re-invoice with correct pricing. In case of dishonored cheques, passengers will have to pay INR.150/- for every such dishonour. A cheque dishonoured is an offence under the Negotiable Instruments Act and the Company reserves its right to take necessary legal action as may be advised. The bookings will be processed only after the registration amount is paid in full.

Tour Price

The price quoted in our proposal or brochure has been calculated as per the rates prevailing at the time of printing of such proposal or brochure. The Company reserves the right to amend/alter the price published in such proposal or brochure in case of supplier rate fluctuations, currency fluctuations due to changes in the various cross rates of exchange, changes in various taxes, visa fees and/or fuel costs, before the date of departure. Any such increase in price must be paid for in full before tour departure by the guest. In such exceptional cases any increase in price during the tour must be paid in full by the guest during tour.

Eviations

If any guest wishes to deviate from the tour itinerary, the changes will be made subject to availability. For such deviation, the guest has to pay the additional supplementary cost in full before the tour departure, which may affect the guest's tour price.

Tour Price other than Ex-Pune

Tour price is based on departure from Pune, India, unless specifically mentioned. Passengers boarding flights from other places will have to pay the entire airfare difference and bear any additional expenses such as airport transfers, hotel stay etc. on their own.

Visa (World tours)

All passengers traveling on Master Tours must be in possession of a valid visa. It is at the sole discretion of the Consulate/Authorities to ask for original documents/personal interview of the passengers at any time. However, as granting or rejecting visa is the sole prerogative of the concerned Consulate/Authorities even after submitting all relevant documents, the Company will not be held responsible for the same. In case the Visa application is rejected by the concerned embassy/consulate or authorities, due to incomplete/delayed documents furnished by the passengers or due to any other reason whatsoever, or there are errors in the date of visa granted or scanned photographs on the visa, the Company shall not be liable or responsible for the same. All costs and charges in respect of the said application for the visa shall be borne by the passenger. In case of USA and Australia visa delay or rejection for any reason 45 days prior to tour departure, Company will levy an additional charge of INR10, 000/- per guest/passenger. If the passenger needs to cancel a tour due to rejection of visa or rejection of entry into the country, the cancellation charges of the Company will be applicable and shall be payable by the passenger. There will be no refund if the passenger, or any member of his party, is unable to travel due to the said reasons. Any fines, penalties or any such payments arising due to not meeting with the requirements of any airport or government authority in respect of Passport or Visa documents, then it will be sole responsibility of Guest.

Foreign Exchange

It is binding on the passengers to get the required foreign exchange for the tour price. The passengers have to deposit equivalent Indian currency by cheque (minimum 30 working days in advance) or demand draft in favour of "Master Tour Organizer Pvt. Ltd. (Forex) ". Please note that rate of exchange applicable will be as per the day on which the passenger has paid the cheque or demand draft (subject to realization).

Health and Insurance

It is advisable & highly recommended to acquire adequate Overseas Travel Insurance cover for protection from any expenses such as medical, legal, hospitalization, accident etc. For most of the European countries, it is mandatory to obtain an Overseas Travel Insurance policy for the tour. Insurance claim is at the sole discretion of the Insurance Company. Other than Europe and Dubai tours, the insurance charges will be paid over & above the tour cost. It shall be duty of the guest to inform the Company, as to whether the guest has any such medical condition that may affect his ability to enjoy and pursue fully the tour arrangements & wherein the interest of the group or any member thereof is prejudicially affected. The Company reserves its right to call for any written certification of his medical fitness before departure. In the event of a medical condition has not been disclosed, the Company will not be able to provide any assistance or money back and no further claims in this regard will be entertained.

Guest should not hold MASTER Tours Pvt. Ltd. liable / responsible for any reason whatsoever it may be, for settlement of claims. Please note that claims, if any, will have to be directly forwarded to the respective insurance company by the guest and also documentation and follow-up regarding claims, settlement will have to be done by the guest themselves.

Transfer of tour

A transfer from the originally booked tour to another tour will be treated as cancellation of earlier tour and a fresh booking of another tour will have to be made. Transfer is applicable within Indian/ World tours only. All cancellation charges stated in the World Showcase will apply. Cancellation charges will be charged as per actual tour cost & not on a discounted tour price. Tour price and discounts available on the date of fresh booking will be applicable.

Discounts/Benefits

The Company reserves the right to amend, alter, vary or withdraw any of the discounts/benefits without prior intimation. The discount/ benefit are valid for limited number of seats and limited period for limited dates only. The discounts/benefits given to the guests will be at the sole discretion of the company and may vary from guest to guest and for bookings done on different dates for the same tour.To avail of any discounts/benefits, guests must pay the full registration amount at the time of booking itself. Discounts/benefits are applicable for guests whose age is 2 years and above for World tours and age 3 years and above for Indian tours.

Cancellation Policy for Package Tour

All bookings for airlines/hotel accommodation/ground transportation are pre-blocked well in advance. We are liable to pay penalties to all our suppliers/vendors if these services are not released within the mentioned time frame.

·         Prior to 45 days or more: 40% of tour cost

·         Between 44-31 days of departure: 50% of tour cost

·         Between 30-21 days of departure: 60% of tour cost

·         Between 20-14 days of departure: 75% of tour cost

·         14 days to date of departure: 100%

·         In case of no show: 100%

If the guest desires to cancel the tour due to any reason, they shall make an application in writing to that effect, along with the original receipt issued by the Company. Such cancellation will attract the cancellation charges given below:

The Company reserves the right to cancel any tour prior to its departure without assigning any reason. The tour price paid by the prospective guests shall be returned by the Company by 'A/C payee' cheque against receipt only, and no compensation and/or interest shall be paid in any case.

Cancellation charges for any ticket / Air reservation are applicable as per the rules of airlines/railways. Air ticket cancellation charges for special fares if paid by the guest are NON-REFUNDABLE. Any refund payable will be returned to the guests after receipt of the refund from respective airlines/railways after deducting the processing charges.

Please note: In case of services provided by State Government, private resort, independent contractor services were full deposit is required to be paid in advance to enable us to confirm the reservation, no refund will be given if services are amended, cancelled or not utilized.

Cancellation fees will also apply as per their cancellation charges to any additional services including accommodations, independent contractor services and optional excursions reserved prior to, during and after the tour.

Refund

Refunds if any, for amendments and/or cancellations will be paid directly to the guests strictly by 'A/C payee' cheque, in Indian Rupees at the prevailing rate of exchange within 45 days, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments were in part or whole in foreign currency. No refund will be payable, for any unused portion of the tour, due to whatsoever reason. No refund will be made in cash.

Payment Slab

·         Reserve seat by paying Rs. 1000 per person

·         Pay 50% amount 45 days in advance from the tour departure date

·         Balance 50% , 20 days prior to tour departure date

If payments are not made as per payment schedule booking may be canceled and amount will be forfeited.

 

 

Vehicle On Hire

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Cancellation Policy for vehicle Booking

You may cancel the booking 24 hour prior to the time of journey, without any cancellation charges for all services. In case cancellation or shorting of the trip is requested within 24 hours of the pick-up time, then following rules will apply:

1. Multi Day trip: The charge for the first day would be deducted from the total amount and refund will be issued to the user.

2. Single Day trip/ Airport transfer: No Refund will be issued to the user.

3. Airport transfer: No Cancellation Charges if Cancelled at least 6 hours prior of pickup time.

Payment Slab

·         Reserve seat by paying 100% immediately at the time of booking.

·         Any extra usage immediately after the duty is over.