My Kolukkumalai and Backwater vacation Tour

Introduction

The following Terms and Conditions apply generally to all the products and packages sold by keralayathra tours and travels. Please ensure you read carefully the Special Terms & Conditions attached to Tour Packages-hotel & car hire bookings. Your payment to the company confirms acceptance of these terms and condition

Responsibility  

The Products are sold by The Company as agents. All tickets, coupons, exchange orders, vouchers and receipts are issued subject to the appropriate tariffs and terms and conditions of sale of the The Company's principals and these conditions.

It is therefore important to note that all bookings made by the Company are subject to the terms and conditions imposed by airlines, coach operators, hoteliers and others providing services including, but not limited to, shipping, rail, car hire, ferry, tour and restaurant operators whose services are utilised by the Company, some of which limit or exclude liability in respect of insolvency, non operation, death, personal injury, delay and loss or damage to baggage.

Liability

The Company accepts no liability for any loss or damage occasioned by the negligence of such principals and reserves the right to cancel or modify itineraries or bookings where circumstances require. The Company cannot accept any liability for the acts, omissions or default, whether negligent or otherwise, of airlines, car rental operators, ferry companies, hoteliers, tour operators or other persons providing services in connection with your tour pursuant to a contract between themselves and you (which may be evidenced in writing by the issue of a ticket, voucher, coupon or the like) and over whom The Company has no direct or exclusive control.

Your acceptance of any tickets, coupons, exchange orders, vouchers and receipts will be deemed acceptance of the above conditions and of any alterations made to your tour. The Company reserves the right to decline acceptance of any individual on any tour.

Availability

The products sold by the Company are subject to availability at the time of booking

Rates and Price Variations

The Company reserves the right to vary the rates in the event of adverse moments in exchange rates or price rises made by the principals. Additional bookings will be subject to surcharge as appropriate. Rates are: per tour, per night, accommodation, per crossing ferries, per package; as appropriate to the particular product. Car rental is based on a 24 hour period commencing from the time of pick-up.

Price Inclusions and Exclusions

Items included in the prices or rates of the products are specified in each section. Prices do not include: meals other than as stated in itineraries; any air fares; Government departure taxes; passport and visa charges; vaccination fees; airport taxes; all items of a personal nature such as telephone calls, beverages; laundry; excess baggage charges and gratuities; travel insurance.

Spelling of Names and Documentation

Please ensure that the spelling of all names is correct and match the details exactly as shown on your passport(s). It is your responsibility to advise us of the correct information at the time of booking, as you will incur substantial costs to amend details at a later stage if the information you supplied was incorrect.

Travel Documents

Travel documents are not normally issued until three weeks before departure. When documents have been issued & received by the company they will be dispatched (mailed or emailed) to you.

Payments to The Company:

Full payment is required to secure your booking. Please note that in some cases suppliers may require a deposit higher than $250 per person. No bookings will be processed until a deposit is received. No liability will be accepted by The Company until payment is actually received by The Company.

Any binding contract will only exist between you and The Company when final payment has been made and all tickets, coupons, exchange orders, vouchers and receipts have been issued to you by The Company. The Company cannot accept any responsibility for fraudulent use of a credit card.

Cancellation of Booking

If you request The Company to cancel your travel arrangements, our liability will be limited to a refund of all monies paid by you, less any of our cancellation service fees and, less charges that will be made by airlines, hotels, car hire companies, cruise companies, tour operators, and other suppliers. Cancellation fees normally range between 50% and 100% of the total cost, not including taxes/port fees.

Flight Timings, Departure Points, Flight Numbers

The timings shown on your ticket are subject to re-confirmation on both OUTBOUND and INBOUND journeys. Please contact the applicable Airline at least 72 hours before departure. The Company cannot accept responsibility for amended flight timings or numbers.

Multiple Tickets and Connections

If you have purchased multiple tickets which mean you are transiting or connecting from one carrier to another or the same carrier, we cannot accept responsibility for any future schedule changes that may affect your connecting times.  Also, we cannot accept responsibility for any additional costs incurred in changing your flights to accommodate possible future amended schedules.  Please note that when booked on multiple airlines (and sometimes even on the same airline) you may need to check in your baggage with each airline at the transit point.

Hotels

Please note that hotels and room upgrades are listed as per your reservation.  Please be aware that hotel grades and hotel standards do vary between countries.  Any transfers, breakfasts or late checkouts that you have booked and prepaid will be shown on the vouchers.  Please note: two star and budget hotels generally contain limited facilities and standards vary quite considerably across this hotel grade.

​We assure you of our best services and a magnificent experience all time and look forward to host you brilliantly. Please feel free to contact me on undersigned for any further details and assistance